Sell More Online with Protocol Three
BigCommerce Certified Partner - Building and Cultivating Online Brands
Protocol Three is an Oregon-based web development and ecommerce consulting agency specializing in BigCommerce, WordPress, website optimization, and long-term website support.
Whether launching a new ecommerce store, redesigning an existing website, improving online visibility, or looking for ongoing support, we'll work directly with you to build practical solutions that support your business goals.
Don't just take it from us - read our 5-star reviews in the BigCommerce Partner Directory!
What do you Need to Accomplish?
A New Ecommerce Store
Whether it's a new brand, a site migration, or a fresh look, we can help.
Improve an Existing Website
Our Website Visibility and Performance Audits gives answers to guide your success.
Ongoing Website Dev & Support
Our Flexible Hour program gives you on-demand access to our expertise.
A Sample of Our Work with Amazing Brands
After years of R&D to build the perfect product, P3 partnered with the CUBO team to develop a custom BigCommerce storefront featuring unique, eye-catching product presentations, custom navigation, and immersive product storytelling through beautiful media to showcase the brand's innovative products and functions. We worked with CUBO to build their vision of style and function into a BigCommerce store that meaningfully aligns with the brand’s vision.
Awarding You needed a BigCommerce store that could showcase their highly customizable product catalog while maintaining a premium presentation for their world-class custom awards and plaques. P3 helped to refine their customer experience, improve their B2B functionality through personalized company stores for customers, and allows for both purchasing and browsing for award options online.
U.S. Patent Certificate (USPC) was a long-time business that demanded a modern web presence, a secure hosting environment, and new capabilities for B2B. We partnered with USPC to migrate their store to BigCommerce with a fresh re-branding, optimized existing Pay-Per-Click ads to decrease spend and increase revenue, and created landing pages that convert.
Why Hire Us?
Deep Ecommerce Experience
We've been trusted with businesses nationwide since 2013, and our work threads through dozens of industries.
We Are Reliable
Building long-term partnerships cultivates the best results. We're always a phone call or an email away at our Oregon office, operating during regular US business hours.
Flexible Solutions
Every brand and company is uniquely different; we'll build solutions that complement your strengths, utilizing our full capabilities to give your business the lift it needs.
Direct Access to Developers
You aren't tossed around to different managers and specialized staff. Work directly with those involved in building and designing your store.
No Overseas Outsourcing. Ever.
You'll always reach us during regular U.S. business hours in our Oregon office.
Q&A
Does Protocol Three provide BigCommerce development services?
We have been working with BigCommerce since 2008 and are a certified BigCommerce Partner with a 5-star customer rating. From new BigCommerce store builds and platform migrations to app configuration, custom development, marketing campaigns, and ongoing maintenance, we assist with all things BigCommerce. We have decades of experience working directly with the challenges faced by business owners and teams.
What eCommerce platforms does Protocol Three support?
While BigCommerce is our primary platform, we also work with WooCommerce, Shopify, Miva Merchant, and custom ecommerce solutions. We frequently assist businesses with platform evaluations, migrations, redesigns, and ongoing maintenance.
Can Protocol Three help with website redesigns and platform migrations?
Yes – from site migrations to complete re-brands, we will work directly with you to plan and execute a strategy. Having completed numerous redesigns and migrations across many industries, we understand the operational details that affect a successful launch, from customer experience and SEO to integrations, data migration, and employee workflows.
Does Protocol Three provide ongoing website maintenance and support?
Long-term relationships and partnerships are core values of P3, and we take a vested interest in our client’s brands and success. Some of our clients have been with us since 2013, our first year in business.
Our ongoing maintenance & support offer stands out in the industry – while most agencies will offer a monthly retainer with "use-it-or-lose-it" time, our Flexible Hour program never expires. Simply purchase time in 10- or 20-hour blocks for you and your staff to use on-demand to reach out for requests.
We fill in the gaps of website maintenance, support, and management where you need them most – this could be coding, updates, app integrations, technical support, marketing/advertising, or general questions and consulting. Think of us as an on-demand extension of your team for development, marketing, maintenance, troubleshooting, and strategic advice.
Flexible Hours do not expire. Simply add more time to your account as you need it. We can always advise in advance how much time we'll need to complete a specific task (in 15 minute increments). Some of our clients maintain 10 hours over the course of a year, others purchase 20-40 hours/month, and can count on consistent, reliable service.
Why do businesses choose Protocol Three instead of a larger agency?
Unlike many larger agencies, you'll work directly with seasoned developers with a deep understanding of online business and marketing instead of navigating multiple layers of sales representatives, account managers, project coordinators.
Our lean structure reduces overhead, shortens communication paths, and allows us to deliver solutions more efficiently while maintaining competitive pricing.
And we’re friendly – P3 cultivates professional relationships built around the shared goal of helping your business succeed. Even after the first project is completed, many of our clients continue to walk alongside us as a reliable partner for BigCommerce and WordPress development, website maintenance, and digital marketing.
What is it like working with Protocol Three?
All projects start with curiosity – we'll ask about your business, your website, your goals, and your needs.
From there we'll work directly with you to develop an estimate with a detailed line-item quote of what will be done, how long it will take to complete, and a timeline for project completion.
Once the project starts, you'll be as involved as you’d like through the development process. Phone calls and emails are answered or returned usually the same business day, or within the next day, and you’ll speak directly with us. We do not outsource to overseas developers and tech agencies.
Does Protocol Three work with clients outside Oregon?
We're a web development agency located in beautiful Hillsboro, Oregon (Portland metro area) and serving businesses nationwide.
Our Oregon-based agency helps companies and organizations with BigCommerce development, WordPress Development, and website visibility and marketing, and our work has touched businesses from coast to coast.
What industries does Protocol Three work with?
We have had the privilege of conducting website redesigns, migrations, WordPress and BigCommerce with B2C and B2B businesses both large and small. Some industries include: fashion, medical supply, industrial supply, law firms, education, pet supplies, consumer packaged goods, tourism, and more.
This breadth of experience has allowed us to see the opportunities and operational challenges that companies face in doing business online. We bring that experience to the table to advise, strategize, and conduct your project.
Interested or curious? See some of our work.
Does Protocol Three offer digital marketing services?
We have over 20+ years of direct working experience with digital marketing and website optimization. We can help you develop, conduct, and curate your online marketing strategy to ensure your brand gets the visibility it needs.
If you have specific needs for online marketing and advertising, or simply need an Audit to make sure your site is in great shape for ranking, reach out to us today.